Ruby Star Society Ink Shop Mystery Food Canvas Metallic Smoke

We ship Mon-Thursday and some Fridays. Please know USPS and UPS often say "delivered" but it takes an additional day or two for the package to actually BE delivered --yes, it's annoying! We have to deal with this every single day, this is not in our control.

On US Federal Holidays no mail moves - you *may* see a label print, but it will leave the next mailing day.

Here is our detailed shipping policy.

Please keep shipping insurance (Package Protection) in your cart. If you take it out, you will have to file your own claim with USPS or UPS. 

👉 PLEASE DO NOT FILE A CLAIM OR A CHARGEBACK ON MISSING PACKAGES!!!!! THIS IS NOT THE CORRECT PROCESS. EMAIL US FIRST.  help@sewhungryhippie.com

Did you know we will send a return label to you for returning items? When people "refuse" a delivery, it costs us triple the original postage to claim the parcel back. PLEASE DO NOT do this! EMAIL US or call us so we can handle it. Our contact page is here.

PRE ORDERS ship as stated in the listing -- usually these take some time to arrive. IF YOU COMBINE in stock items with a preorder they will ship TOGETHER at one time.  If you file a chargeback on a preorder I will ban you from my website for the rest of time. I've only had to do this once, but it is totally rediculous to make up a story about arrival times when it is NOT in my control. WE DO NOT HOLD BACK items- there is NO ROOM or time to do this. I've stayed until midnight shipping preorders because they arrive at 5pm, just to get them out the door. BE COOL or be banned for life.

We do NOT cover import fees or duties if shipping out of the USA. Tariffs/duties have NOTHING to do with our company, we have no control over them. 

 

If we made a mistake on your order OR if something arrives damaged, email us so we can fix it. The Sew Hungryhippie team strives for perfection but sometimes things happen. Thank you for your grace.  help@sewhungryhippie.com

Returns are accepted for damaged items and we will send you a return label. Returns for any other reason are accepted within 14 days (30 days for international) at YOUR return shipping expense, and will be processed with a restocking fee of 10% to cover Shopify cc fees.

Thank you for supporting my small business! YOU have made a huge difference in my family's life and I think about it every single day. 

-Natalie 🥰