FAQ

When will my vinyl arrive?
  • We ship daily M-F and some Saturdays. Federal Holidays means no mail runs (not in our power). Most orders are processed within 24hrs. (XL orders greater than $400 may take an additional day or two.)
  • USPS and UPS Guidelines: First Class takes approx 4-7 days and Priority Mail approx 2-5 days Domestically. UPS 2-7 days. We always send TRACKING info via email. Check your junk box before freaking out. PLEASE include your EMAIL at a minimum with your order. This is how YOU have your tracking information. 
Is this vinyl heat transfer?
  • No.
Can I order different size cuts of vinyl?
  • We offer 18" sq, 18 x 36, and 18 X 54". Our scrap packs have multi sized units included.
Can I sew or embroider this vinyl? Do I need special tools?
  • Yes you can sew & embroider this vinyl! See my Free Guide to Sewing Vinyl which is sent as soon as you sign up for my newsletter.
  • Always use a Teflon sewing foot, use good quality poly blend thread, and the correct needle for your material. Check out my free Guide to Sewing Vinyl on the Tutorials tab.

Do you offer free Domestic shipping? Yes! See below.

Printed Patterns always ship FREE!

Orders greater than $40 = $5 shipping fee

For our International Guests, we will ship the best way for YOU. Canada parcels will go USPS due to problems with holds at UPS. Feel free to message us at checkout OR send an email at natalie@sewhungryhippie.com

I saw you have an Etsy store too, why are the prices a bit higher there?

Running an Etsy shop is more expensive. This is my business, and I prefer you shop on MY website. Prices are slightly higher over there because my fees are higher. Sending me a personal email telling me I'm "not business savy for having different prices" will not move you up my favorite people list. I delete and carry on with my life, you should too. 😂😂😂

I want to order wholesale, what do I have to do?

Wholesale orders are done through Checker Distributing, you will sign up for an account through them. The wholesale tab at the top menu will take you to their website, once you sign in to your account you will see wholesale pricing. Not all of my products are available through Checker; if you are a shop and plan to purchase over $2000 worth of products, you can send me an email to proceed.

***VIP Membership coming soon!*** Are you a small handmade business owner? Do you make bespoke handbags and sell them at shows? Soon I'll invite you to join my VIP Group for extra amazing discounts. Membership will be limited, stay tuned announcement coming soon!

 

For lots of VIDEO tutorials and walk-througths, please subscribe to my YouTube channel. I work hard to make it worthy of your time. https://www.youtube.com/c/SewHungryHippie/videos

 

RETURNS AND CONTACT INFORMATION:

Returns accepted within 7 days of receiving for unused items in original condition. Please email natalie@sewhungryhippie.com with "return" in subject line. Return labels are ONLY sent for damaged items. If you "changed your mind" on a product, you pay for the return shipment  + 10% restocking fee. This is a small family business, thank you for understanding we are not a huge corporation able to absorb extra costs regarding shipping.

I am rational, please email me if there is an issue. (Natalie@sewhungryhippie.com) 😄

Return address:

Natalie Santini

6516 Monona Dr #140

Monona, WI 53716

 

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