FAQ
Sign up to receive special offers via our weekly email here. (Special offers are valid for current subscribers only.)
When will my vinyl arrive?
- We ship daily M-F and some Saturdays. Federal Holidays means no mail runs (not in our power). Orders are processed within 72hrs.
- USPS and UPS Guidelines: First Class takes approx 4-7 days and Priority Mail approx 2-5 days Domestically. UPS 2-7 days. We always send TRACKING info via email. Check your junk, spam, or promotions folders before freaking out.
When does the SURPRISE VINYL CLUB ship? As close to the 15th of the month as possible.
Is this vinyl heat transfer?
- No.
- We offer 18" sq, 18 x 36, and 18 X 54". Our scrap packs have multi sized units included. Some vinyl is offered at 18" x 27", most vinyl is now cut at the factory. We package it here, either in plastic bags or tissue paper.
- Yes you can sew & embroider this vinyl!
- YES you can QUILT the Soft Vinyl Collection - look up Orchid Owl on IG and see her fabulous work!
- See my Free Guide to Sewing Vinyl .
- Always use a Teflon sewing foot, use good quality poly blend thread, and the correct needle for your material.
- I host weekly LIVE events on my Facebook page and often make vinyl and cork projects. You can watch the replays anytime.
Do you offer free Domestic shipping? Yes! Orders over $100 ship free domestically including AK, HW, & Puerto Rico.
Sewhungryhippie Printed Patterns always ship FREE!
For our International Guests, we will ship the best way for YOU. Canada parcels will go USPS due to problems with holds at UPS. Feel free to message us at checkout OR send an email at help@sewhungryhippie.com if you are concerned about the cost. Some customers choose the ship via courier.
Note the United States postal service is far more expensive than European and Canadian services. I know this because I lived in England for almost 7 years, and it was ALWAYS cheaper for me to ship to The United States than vice versa. I am not making money off postage. We refund overages if they are over $2.
Postage costs calculate according to weight. International guests now have a reduced rate if the package weighs under 4 pounds and can fit in a box 18" or smaller.
I keep hearing about VIP Club, how do I join? Right here: https://sewhungryhippie.com/products/vip-membership
This is an annual membership with TONS of perks! We'd love to have you. Most VIP Members "make their money back" in 1 to 2 orders.
When does my SURPRISE VINYL CLUB package ship?
WE ship as close to the 15th of the month as possible.
I want to order wholesale, what do I have to do?
If you're interested in setting up wholesale through my shop, fill out the form on the wholesale tab, send an email to natalie@sewhungryhippie.com , OR you can find some of my products at Checker Distributing.
For lots of VIDEO tutorials and walk-throughs, please subscribe to my YouTube channel. I work hard to make it worthy of your time. https://www.youtube.com/c/SewHungryHippie/videos
RETURNS AND CONTACT INFORMATION:
I want you to be happy! I stand by my products, it is always worth an email if you have an issue.
PDF sales are not refundable due to the digital nature of the product.
Returns accepted within 14 days of receiving for unused items in original condition. Please email help@sewhungryhippie.com with "return" in subject line. Return labels are sent for easy print and drop. If you simply "changed your mind" on a product, please email for exchange or return form.
IF you choose to opt out of Package Protection, I am not covering loss or damage. This is a small family-run company, thank you for your understanding and support.
Please email me if there is an issue. (help@sewhungryhippie.com) 😄
Return address (this is NOT our physical store address):
Natalie Santini
6516 Monona Dr #140
Monona, WI 53716
Here is our Privacy Policy.
Do you have a store I can visit? YES! We are opening September 17th, 2022 at our physical location: 4860 Larson Beach Rd McFarland, WI 53558
Opening hours are 12 noon- 5 pm Saturdays & Wednesdays 12 noon - 4 pm You can also schedule an appointment to shop by calling 608-609-5572 or emailing natalie@sewhungryhippie.com
We accept Visa, Mastercard, Discover, Paypal, and shop pay. Sorry we do not accept American Express.
SHOP PAY INSTALLMENTS INFORMATION:
Payment options are offered by Affirm and are subject to eligibility check and might not be available in all states. California residents:
Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing
Law license.
Our vinyl has the highest eco-friendly rating available for production.
Many materials now days have ingredients in them that fall under Proposition 65, and pvc is one of them.
